Encrypted API requests to Data Verification Service failing

Resolved·Partial outage

Fri, Jul 17, 2026, 05:30 AM

(3 weeks ago)

Affected components

Jul 17, 2026, 03:00 AM

05:30 AM

Data Verification Service

Updates

Resolved

Service was fully restored at 12:30 WIB on Friday, 17 July 2026. Total impact to encrypted API calls: approximately 2 hours 30 minutes. Direct (non-encrypted) API calls were unaffected throughout.

A full root cause analysis will be published within 5 business days.

Fri, Jul 17, 2026, 05:30 AM

Investigating

We are currently experiencing an issue with our Encrypted API requests to Data Verification Service failing service. Our engineering team has been notified and is actively investigating...

Fri, Jul 17, 2026, 04:30 AM(1 hour earlier)